The brief type: if you should be searching for a distinctive gemstone or unique wedding gift, Leibish & Co. provides a powerful inventory of top-quality, colorful, and conflict-free expensive diamonds and gems. The family-run business was functioning online since 1998 with an individual touch which has gained repeat business worldwide. Leibish & Co. makes it easy buying loose stones or even to utilize the cost-free “Design your personal” device to carry your own ideal little bit of precious jewelry to life. With many years of experience and good artistry under the gear, Leibish & Co. is found on the brink of increasing the stock to watches along with other add-ons.
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When Leibish Polnauer founded his first on line diamond company in 1998, it took almost the full time to upload one picture and explanation to their web site â but he was a visionary exactly who saw prospective during the fledgling world of e-commerce. “When he sees the possibility in a concept, he’ll do everything in the capacity to progress with-it,” stated Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish produced a successful, family-run procedure together with his partner and kids serving in management positions. They’ve expanded a successful internet business with workplaces situated worldwide. Leibish & Co. is a leader in special colored expensive diamonds and gems being difficult to find somewhere else. Its expensive diamonds will also be conflict-free, and that’s a significant factor for most shoppers.
“individuals arrive at us simply because they search anything somewhat various, one thing more unique than everybody else features,” Benji said.
While Leibish & Co. provides top-quality standard diamonds, the organization specializes in colourful, unique jewelry. Whenever requested exactly why the company provides these types of a high client return price, Benji quickly pinpoints the reason.
“its a combination of exceptional items, great service, and jewelry crafted to the highest amounts of brilliance,” he stated. “The jewelry we make isn’t your everyday, mass-produced types of product. Every piece is tailor-made to perfectly fit the diamond or gem stone plumped for of the client.”
A Family Affair With Personal Service
Leibish & Co. is actually a true household company, with Leibish’s relatives playing key roles inside company.
Leibish functions as creator and chairman of the organization, while their spouse, Rosi, may be the business’ Activities management. Their own oldest child, Chavi, serves as the Lead Jewelry Designer â basically an enormous obligation since custom jewelry accocunts for more than 50percent of this company’s business, Benji said.
Leibish’s eldest daughter, Yossi, is the CEO of Leibish & Co. Another child, Shmulik, that is a graduate in the Gemological Institute of The united states, could be the fundamental Diamond Buyer for all the organization. “Shmulik is, seriously, certainly one of most talented color diamond specialists in the,” Benji stated.
Leibish’s son Itzik may be the organizations COO and works the ny company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, will be the organizations CFO.
“among the longtime people in the team, i will let you know that, though there is no relationship, they start thinking about me, as well as others, part of their family,” Benji said. “all of us bring our personal knowledge on company, but work together to consistently expand the firm.”
Clients are also handled like household at Leibish & Co., where the company invests electricity into private service and sales. “if you’ve ever managed one certain agent, as an example, this is the exact same person you may always cope with, regardless of what you might be phoning or writing in about,” Benji mentioned. “do not believe in driving consumers to different divisions if they have a question or certain problem they would like to cope with.”
Customers originate from All Over the World
Leibish features several different types of customers: you will find customers, whom primarily shop through the web site, merchants, and the ones for the trade business, which typically look at the company’s main practices in New York, Israel, and Hong-Kong.
Most Leibish & Co.’s clients are from usa. Their then most widely used market is actually Canada, with the uk, Australia, Hong Kong, plus the remainder of European countries.
Customers at each and every stage of existence store at Leibish & Co., though the majority are amongst the years of 35 and 54, Benji stated. Also, the business garners around 300,000 website check outs every month â and helps to keep a lot of their consumers returning.
“along with a 70percent return customer standing, we remain among the most popular organizations within market,” the guy said.
Colourful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. stocks top-quality jewellery, and preserves inventory mobility, specifically for on the web clients, Benji stated. The organization offers a huge selection of free diamonds and priceless gemstones, but its crucial items are customized jewellery designs.
“We keep a big collection of multicolor diamond and gem precious jewelry, with some of rarest colors actually ever viewed,” he mentioned. “the audience is acknowledged well by all of our bread-and-butter products â yellow diamond and red diamond engagement bands. However, we sell diamonds of nearly every shade, and precious gemstones â such as sapphires, emeralds, and rubies. We offer jewelry constructed with colorless diamonds, also, but our knowledge is within the realm of tone.”
For customers who have something at heart and need assist making it possible, Leibish & Co. offers a “Design your own personal” jewellery instrument, which Benji mentioned is their top product.
“normally, when shopping for a unique piece, men and women frequently want specific rocks and setting types they have currently fallen in deep love with,” he mentioned. The “Design yours” device allows clients to build a piece making use of the stone, placing, and metal of their option.
“It allows these to deliver their unique desires to life â with the knowledge in workmanship,” Benji informed you.
Accessories & brand-new using the internet Tools in Store for Leibish & Co.
because it appears toward the future, Leibish & Co. is actually slowly changing toward higher-ticket things and a lot more item assortment. The business seems comfortable branching out to new products as a result of the dedication and passion it applies to finest its current projects.
“we’ve spoken of presenting a lot of different accessories â particularly deluxe watches, handbags, as well as pens,” Benji stated. “But we made a decision to hold back until we 1st perfected all of our main type of item, in fact it is diamonds.”
Leibish & Co. normally researching ways to continue perfecting their well-known website, too. One of the ways it plans to enhance their internet based knowledge is through adding augmented fact characteristics, that will give digital consumers a lot more of an in-store experience.
As a company having its origins in colourful diamonds and e-commerce, Leibish & Co. continues to innovate in a conventional market which views change just like the different, not the rule.